1. Data Controller
The data controller for personal data collected on this website is:
Benhi Agency
Central, Hong Kong SAR
Email :
[email protected]
WhatsApp : +852 5329 4586
2. Data Collected
Benhi Agency collects the following categories of personal data:
Identification data: first name, last name, company name
Contact details: postal address, email address, phone number
Professional data: job title, industry sector, commercial needs
Browsing data: IP address, cookies, pages visited, visit duration
Communication data: content of messages submitted via the contact form
This data is collected directly from the individuals concerned, in particular when making contact via the online form, when concluding a commercial contract, or when browsing the website.
3. Purposes and Legal Basis for Processing
Personal data is processed for the following purposes:
Management of contact requests and commercial relations
Legal basis: performance of a contract or pre-contractual measures
Commercial prospecting and provision of information about our services
Legal basis: legitimate interest or consent
Compliance with legal and regulatory obligations (accounting, taxation)
Legal basis: legal obligation
Website improvement and statistical analysis of visits
Legal basis: legitimate interest
4. Retention Period
Personal data is retained for the following periods:
Prospect data: 3 years from the last contact
Client data (contracts, invoices): 10 years from the end of the commercial relationship (legal obligation)
Browsing data and cookies: maximum 13 months
Job application data: 2 years if unsuccessful
Upon expiry of these periods, data is deleted or anonymised.
5. Data Recipients
Personal data may be shared with the following recipients:
Authorised Benhi Agency personnel in the course of their duties
Technical service providers (hosting, IT maintenance) acting as data processors
Logistics partners and suppliers strictly as necessary for order fulfilment
Administrative or judicial authorities upon lawful request
Benhi Agency does not sell or rent your personal data to third parties. Any data transfer is governed by appropriate safeguards in accordance with the PDPO of Hong Kong SAR.
6. Your Rights
In accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong SAR, you have the following rights:
Right of access: obtain confirmation that your data is being processed and receive a copy
Right of rectification: correct inaccurate or incomplete data
Right to erasure: request deletion of your data in certain circumstances
Right to restriction: request suspension of the processing of your data
Right to data portability: receive your data in a structured, machine-readable format
Right to object: object to the processing of your data for legitimate reasons
Right to withdraw consent at any time, without affecting the lawfulness of prior processing
To exercise these rights, contact us at:
[email protected] or via WhatsApp: +852 5329 4586.
You also have the right to lodge a complaint with the Privacy Commissioner for Personal Data (PCPD) of Hong Kong: www.pcpd.org.hk
7. Cookies
This website uses cookies to improve your browsing experience. Cookies are small text files placed on your device when you visit.
Types of cookies used:
- Strictly necessary cookies: essential for the website to function (no consent required)
- Analytical cookies: anonymised audience measurement to improve the website (consent required)
You may configure your browser to refuse cookies or to be notified when a cookie is placed. Refusing certain cookies may affect your browsing experience.
8. Data Security
Benhi Agency implements appropriate technical and organisational measures to ensure the security and confidentiality of your personal data, including:
- Data encryption in transit (HTTPS/TLS protocol)
- Strict access control to data
- Regular backups
- Staff training on security best practices
In the event of a data breach likely to result in a high risk to your rights and freedoms, you will be notified as soon as possible, in accordance with applicable data protection law.
9. Policy Updates
Benhi Agency reserves the right to modify this privacy policy at any time. Any changes will be published on this page with the date of update indicated. We encourage you to review this page regularly.
10. Contact and Complaints
For any questions regarding this privacy policy or to exercise your rights, please contact us:
By email:
[email protected]
By WhatsApp: +852 5329 4586
By post: Benhi Agency — Data Protection, Central, Hong Kong SAR
We undertake to respond to your request within one month of receipt.